Moderated by: George Chandler
- A member has aproblem with Google Earth. When they arrive at the destination it will not stay on it but right away returns to the starting point back in some other part of the world. Their computer has more than enough power to handle the program at 2.20 GHz and 1.99 GB ram. They use Windows XP installed this free Google Earth program from the internet. Any suggestions?
- Is it timing out? The internet connection could be a factor. You may have other resource hungry programs running. Stop all of them except your anti virus program.
- A member deleted a number of emails and was compressing email folders in OE. When it was finished compressing they had lost a significant number of saved emails. What caused this to happen? Can they be retrieved?
- Did you wait until it was finished compressing, interrupting this could cause problems? Yes.
Google the problem with "OE compress lost emails" and see what answers you get.
- Try to keep your inbox as empty as possible. Put emails in a folder if you want to keep them.
Do not have 3000 emails in your inbox. Keep your inbox as clear as possible. - Go home and organise your emails so you don't have any trouble finding and keeping them.
Highlight emails you want to save, right click,then move to the folder you wish to save them in.
In OE this can be done automatically by using "Message rules". You can sort your mail to categories and they will automatically be saved to that folder. - Before you delete or compress any emails, back them up. Details on how to backup or restore emails in OE or WM is found here: Microsoft Support.
- A member has high speed internet but if he didn't have to receive pictures and videos it would be faster.
- Click on Options, unclick "Show pictures" and click on apply.
- Why does Firefox sometimes shut down either when I am searching Google for a website or after the website loads? The next time I open Firefox it says that last time I used it closed unexpectedly and do I want to return to where I left off or start a new session. Have any other members encountered this? What causes it and how do I fix itÉ I am on dial-up.
- Some program may be running behind it. Try going to msconfig, go to Start Up and uncheck some programs to see if that helps.(fewer programs running)
- If your security setting is too high that may interfere. Try setting it to "moderate" instead of high security. Go to Internet Properties and under Security tab select Med-High.
- Run Malwarebytes Anti-Malware.
Go to Tools, Add-ons and disable all the extensions. Disable some Plugins, Silverlight and any Flash plug-ins. If it clears the problem Enable some to find the cause. - Until mid November, I was updating AVG about two or tree times a week. The last time I attempted to update, it informed me it would take over three hours to download the updates. I cancelled the update since I did not have time that day. The next time I tried to update it said it found an error and could not update. I have been unable to use it ever since?
- Looks like you have no anti-virus protection. Try to un-install AVG and re-install. If that fails un-install AVG and install Panda Cloud or AVAST.
- Member has a new stick for Internet from Bell and it broke. Bell will not replace it for free as he didn't sign for the extra care package. Did anyone else have that problem?
- You have to be very careful with this new stick. It seems to need some extra protection. It is also subject to moisture.
There is a cable you can get to attach the stick and then to the USB hub on your computer. - What do the '+' and '-' signs mean on a DVD Disk?
- They are different DVD formats. The older format is the Plus.
You can try one type by buying or borrowing a small number of disks. If it records and plays okay on your player then buy a stack of 100. Before you buy a DVD player make sure it can play DVD + and - and CDs and MP4s. An avi movie format, for example, will not play on some, but a new Phillips player plays most of the DVDs and CDs.
Re-writeable discs are not reliable and are expensive. Regular plus or minus DVDs are only about 19 cents each if you buy a stack of 100, so use them. - Other than using "disk cleanup" program, how do you get rid of the "history" and "Temp" files?
- C Cleaner, is good but you can use the tools in IE.
Go to Internet Options, General and under Browsing history, click on Settings.
Click on "Delete browsing history on exit". Click on "Delete" check mark Temporary Files, cookies.
If you check "Passwords" you will lose them. You can also choose to delete web "stuff" manually by going to Control Panel, Internet Options, and delete browsing history and/or Cookies and Temporary Files. - When checking my 'Windows Review updates history' I see that I have 82 updates listed. Four of these are Windows Malicious Software Removal tool. Can any of these files be safely removed, or is the space used by them negligible?
- If you are an advanced user, you could check your C drive to see if some could be deleted, but only if you are very short of space.
You should not remove any Windows files unless you are very sure of what you are doing, and have a full image backup.
In Outlook Express, go to File, then Folder, then Compact all folders.
In Windows Mail there is no 'compact all folders option'. Periodically, you are asked if you want to compact. To change the settings, go through Tools, Options, Advanced, Maintenance, then adjust the frequency of the compacting.
You will not have this problem if you use Gmail, Hotmail or Yahoo Mail.