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Tuesday, 22nd April, 2008 MEETING Our Website is: http://brightoncomputerclub.org Our e-mail address for Meeting Questions is contact@brightoncomputerclub.org Questions and Answers. Moderated by Frank Myers AVG has been advertising Version 8.0. Is 7.5 still the free version? Answer: Yes, AVG 7.5 is the supported Free Version Version 8.0 is their latest "Commercial Version". You will probably find that when AVG nears release of Version 8.1, 8.5 or 9.0, that a Free Version 8.0 will be announced. In the meantime, AVG has promised Full support of the Free Version 7.5 Through Reach.net a friend has a malicious virus which sends out e-mails from her computer. Computer Solutions can’t find it. Any suggestions? Answer: We need the name of the virus to look for a fix. Another member commented that in the last few months their spam on Reach.net has increased dramatically. There was a discussion on “white listing” or “safe listing” – for approved people's email addresses to ensure that their mail arrives safely. It was suggested that those having problems with S*P*A*M, discuss it directly with Reach.net. One member pays 0.95$ a month to have Reach.net remove their S*P*A*M. Frank pointed out that Gmail does it for free. Top of Page Can you have more than one type of e-mail? (Member has Xplornet Web-based email.) Answer: Yes you can have your ISP supplied email(such as Sympatico, Reachnet, Xplornet) and a web based email such as Gmail. One member commented that her HotMail white list had problems. Frank recommended they use Gmail. Why is Gmail better? Answer: Gmail is the Google approach to email and chat. Practically unlimited free online storage allows you to collect all your messages Gmail's simple but very smart interface lets you find them precisely and see them in context without effort. POP and powerful IMAP access bring Gmail to any email program or device. Gmail has the best S*P*A*M filtering on the internet. Pros Gmail offers continuously growing storage, free IMAP or POP access and sending from any address Smart sorting, searching and starring let you find and organize emails and chat conversations Gmail's web interface is both fast and rich, comes with useful keyboard shortcuts Cons Gmail does not support secure (signed and encrypted) email natively Rich HTML formatting does not support inline images and lacks an undo feature Gmail puts contextual advertising next to the emails you read. Top of Page Re Filing Income Tax – using net file – is it secure? Answer: Yes, very secure when you are filing personal information such as your taxes. It is suggested that you read the rules, etc. at the following site: Canada Revenue Agency - Netfile Site. On-Line Security Note: In your web site window "http://" is the start of a normal address. If it starts with "https://" then you are on a secure site (the “s” means "secure". There should also be a closed yellow lock icon on the bottom right of that page. How do you get the “access code” for filing returns through Netfile? Answer: Request from Revenue Canada. Some members said they didn’t request it but are getting it automatically in the envelope sent to them from Revenue Canada. Top of Page Member couldn’t read the address in the window to determine who sent the e-mail. How can one improve that? Answer: In Gmail, click on "Show Details" In Outlook Express, click the right mouse button on the email line in the InBox, then click on "Properites", then click on "Detail" tab. How do I set up an email filter in Gmail? Answer: To use the email filter effectively, it is better to have multiple labels (folders) To create a new label, click on "Edit Labels" at the bottom of your label box. In the new window of all your labels, go to the bottom and enter the new name in the "Create a new label:" box and click "Create". To apply a color to the label, move your mouse to the right side of the label name in the label box, when a small down arrow appears, click. You have a choice of 12 different colours. To apply a filter to your incoming email, you must have the full incoming email address. Click on "Show Details". Copy the full email address by holding down your mouse key and dragging across the address (inside < >). When highlighted, press "Ctrl" and "C" keys. At the top of the screen, beside the "Search the Web" box, click on Create a filter A small window appears. Click you cursor inside the "From:" box and press "Ctrl" and "V" keys. This places your copied email address in that box. Click "Next Step", and in the "Apply the label:" pull down, select your label. Click a check mark in the "Also apply filter" box, and click "Create Filter" Return to you "Inbox" after it shows you your new filter emails. You can modify these filters at any time by going to that filter screen. You can modify your labels by clicking on "Edit labels" Member hadn’t used her computer all winter, it said to download MSN messenger. Has had problems since then reading e-mails properly. What to do? Answer: Use Internet Explorer to get Hotmail, not MSN. The Club has a program on our CD called “Shoot the messenger” – suggested that it would be good to install. Top of Page Member noted that the club did not request automatic updates for AVG. Answer: Charlie said that all updates on the club computer are turned off for meetings because we do not need the interruptions. Member uses Gmail – however, when forwarding mail or composing mail – he can’t read the suggested names because of the background colour. Answer: Standard view and basic HTML view Standard view is what you'll see when you sign in to Gmail from a fully supported browser. In case you don't have access to a fully supported browser, they still want you to have access to Gmail -- that's why they've developed a basic HTML view of their service that's compatible with almost any browser. If you sign in to Gmail using a browser that isn't fully supported, you'll automatically be directed to the basic HTML view. The basic HTML view is a little different from what you're used to because the following features aren't available: Filter creation Spell checker Keyboard shortcuts Address auto-complete Custom From addresses If you need to access these features, please sign in to Gmail from a fully supported browser, and make sure you have cookies and JavaScript enabled. If you're directed to the basic HTML view of Gmail, but would like to try using the standard Gmail view, visit http://mail.google.com/mail?nocheckbrowser. Keep in mind that standard view may not work, even with this link, if your browser isn't supported. If this does not resolve the problem, contact Google through the Gmail Help page with the following subject line: "Background transparency in Contact window when selecting a Contact email address by entering an initial - text is not viewable - How can I correct this?" Member wants to stop message that you have a security problem. Answer: Double click on the red shield icon in the notification area Click on Change the way Security Center alerts me. Under Alert Settings uncheck the alerts you do not want and click OK. Top of Page With thanks to Shirley Young who recorded the questions.