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Tuesday, 28th October, 2008 MEETING Our Website is: http://brightoncomputerclub.org Questions and Answers. Moderated by Frank Myers CCleaner on memory stick for cleaning out "cache" on Public Computers Answer: Some Public Computer sites (ie Libraries in Florida) do not want you to clear caches, etc. They will do it for you when you finish with the computer. Top of Page How do I get CCleaner? Answer: From our Web site Software page or from the Club CD. NOTE: Before using CCleaner for the first time, please review Charlie's presentation: CCleaner Presentation by Charlie LeBer March 2007 Top of Page How do I get CCleaner on memory stick? Answer: Download the portable version from the following link: CCleaner Portable Top of Page Frank's discussed his Credit Card limit of $500 for internet and telephone purchases Answer: Frank uses a special credit card with a $500.00 limit to restrict his liability in case of fraud on the internet or when using it over the telephone. NOTE: You have to contact the Credit Card company and specifically ask to NOT have your maximum increased. $500 is the smallest amount that most of these companies will use as a maximum. Top of Page Did you put "Pirate" cleaner on Club CD? Answer: No! Top of Page I got the latest version of Firefox & Roboform doesn't work Answer: When a new version of Firefox is released and you download and install it, you have to check the Roboform site to see if there is a new version of the taskbar for that release number. Top of Page How do you control temporary areas? Answer: In IE7 click on "Tools", then "Delete Browsing history" and choose what you want to delete. Top of Page How do you control all the photos that load down? Answer: When you visit a web site, your browser will automatically store all icons, images, etc from that web site onto the browser's cache area and keep them. If you visit multiple sites, this cache fills up and when it wants to put new items in, it deletes the oldest site items. To control this area: In Internet Explorer: Click on top menu item "Tools" (If menu not there, press "Alt" key) Select "Internet Options" To clear the cache, Click "Delete" To set the amount of storage for internet page items, Click "Settings" Make all the appropriate settings and click "OK" to lock them in. Close the open windows and you're good to go. In Firefox: Click on top menu item "Tools" Select "Internet Options" Click "Privacy" tab Under "Private Data" heading click "Settings" Make the appropriate settings and Click "OK" Click "Clear Now" to clean out the cache. Close the open window and you're good to go. Top of Page A member can't get into the membership part of our web site to put in the password Answer: The security setting controls the use of Javascript that is required in entering the password You may have been upgraded by Microsoft to Internet Explorer 7, if so, then you have to change a security setting as follows: Inside Internet Exporer 7, Click on "Tools" on the top menu bar Click on "Internet Options" Click on "Security" tab Click on "Internet" logo The slide button must be set on "Medium" - just put your mouse pointer on the slide bar, click the left mouse button, hold it down and pull the slide button down to "Medium" and let go. Click "Apply" Click "OK" Try logging on to the Club Web site again. Remember that the password is    " here"     without the quotes, in small letters. Top of Page A member is confused with "Medium" security Answer: The levels of security are defined by Microsoft. Go to their web site for explanations of these terms. Top of Page Member could not go lower than "medium" - clicked on "High" to correct the left side menu on our web site. Answer: The club web site consists of a multitude of tables which act differently in different versions of browsers. Some Microsoft browsers do not follow the international standards for web page construction and cause weird effects. The webmaster is working on a completely new, modern type of web site that should clear up the nuances of different web browsers. Top of Page A member is unable to delete EMails in Outlook Express. Answer: In OE click on "Tools", "Options", "Maintenance", "Clean Up Now" and then on "Compact". You may also click on Delete or the others as you wish. DO NOT DO ANYTHING ON YOUR COMPUTER UNTIL IT IS FINISHED. It may take several minutes if you have never done it. Top of Page How do you get rid of the Clipboard message after Cut & Paste in EBay? Answer: There are TWO clipboards. Office has its own clipboard which allows mutliple items, and Windows has a separate clipboard. The Office clipboard is only available within Office, but the Windows clipboard is available everywhere. The Windows clipboard is being used with Internet Explorer (or Firefox) when you are working with EBay. Accept the Clipboard idiosyncrocies because that is the only way to move your text. Top of Page Is there is a program the gives control of Clipboard that has multiple items. Answer: There are some free ones available on the following site link, but remember, when you download from the internet, always scan with AVG (or your favourite Anit-Virus program) before you install any software. Clipboard Freebies Top of Page How do you move Emails to Folders? Answer: This example is using Outlook Express: First, you must have folders for your emails. There are the usual basic ones such as: Inbox; Outbox; Sent Items; Deleted Items; Drafts. To add new ones: Click "File" on top menu Select "Folder" and "New" Ensure that "Local Folders" is highlighted to make a main folder (For sub-folders, just highlight the main folder) Type in the folder name such as "Friends" Click "OK" for each new folder. Close the "Create Folder" window when all your new folders have been added. To move emails around: Click on the source folder Highlight one or many emails Hold down your left mouse button on the highlight(s) Drag them to the destination folder. For example: from the "inbox" folder to the "Friends" folder. Repeat as necessary. Top of Page Resolution of monitor puts items on desktop too large that the "X" not available. Can't get the page to reduce. How can the member correct this? Answer: Charlie LeBer says: "I finally brought up the system in Safe Mode using the F5 key at startup. The desktop was normal size and I could access the monitor display and reset the monitor display settings. I completely shut down the system, brought it up in normal mode and for whatever reason, the screen size held and desktop was back to normal." Frank's note: Some computers use F8 to get into Safe Mode. If neither of these F Keys work, then you must press your "F Lock" key to revert your F Keys back to Windows Standards just before you press F5 or F8. Top of Page Bell Sympatico security program drags down computer. Answer: If the Security system for Sympatico is slowing down your computer to an unacceptable condition, then un-install it. You can find the instructions by clicking on the following connection: Removing Sympatico Security Top of Page A Member receives a message that "Virtual memory is low" Answer: You could require more RAM. Windows XP users should have a minimum or 512MB or better still 1GB of RAM. Your hard drive may be out of space. To check, click on My Computer and right click on Drive C. Click properties. You should have 25% free space on your hard drive. If you do not, try removing data and programs you do not need. Try burning your photos to a CD or DVD and deleting them from your hard drive. It is also caused by running too many concurrent programs with your virtual memory set too low. If this is true, you must change the size of virtual memory or reduce the number of programs running at the same time. The instructions to adjust your virtual memory are located here: Adjusting Virtual Memory Top of Page A BIG Thank You to Charlie LeBer who recorded the questions.